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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
14,259 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

ND

Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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151 - 175 of 2,664 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Alicia E G

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Aug 30, 2022

This course has really been as challenging as it is exciting. From working on empathy, creating "People", to analyzing competitors, the experience of the first steps in the role of UX Designer has made me feel so real that I look forward to finishing Course 7 and dedicating myself to this completely. Thanks.

By Daphne M

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May 9, 2021

Very informative and valuable course. The material was explained in an approachable way and more complex concepts were broken down to make them easy to understand. It's a very comprehensive overview of the research that needs to be done leading up to the ideation phase in the design process. Very well done!

By M. R V

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May 4, 2023

This course is very complete and detailed. I really appreciate coursera and all the instructors who have given me a scholarship to take this course. And with all the assignments and my limitations in speaking English, it makes me challenged and takes great effort to complete them. Thank you so much Couser

By Vicente M

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Jul 29, 2023

Overall, this course has been an incredible learning experience. It has given me a deeper appreciation for the importance of accessibility and the complexities of conducting a competitive audit. I feel more equipped to create user-friendly and valuable products that meet the needs of a diverse audience.

By Sanglui

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May 22, 2022

Enjoying my time learning about UX/UI. The competitve audit was very extenstive (or maybe i just put a lot more effort into mine then was needed?) If there is a way to inform learners in advance about how long Course 2 compared to Course 1 i think that would be helpful. Thanks for creating this for us!

By harshad p

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May 29, 2021

Google has done good job by introducing this UX course. Enjoyed this course and learn empathizing users building their journey maps, creating personas. I feel Auditing competitors is bit hard for me but will work on it too. Over all I am happy with this course. Thank you all instructors of this course.

By Kiara F

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Jan 16, 2023

It's great and teaches very thoroughly, KEEP UP WITH DUE DATES! It doesn't take much of the day to really execute these assignments. And to know that I can go faster than what's suggested and get done a week early if I wanted to, just as I did, it makes a big difference and almost more of a motivation.

By Jessica F

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Oct 14, 2022

There was a lot of great information presented. Doing the work really solidifies the concepts and is hugely beneficial. I've been looking at UX Jobs posted on Indeed.com and found that I understood the majority of job requirements which makes me excited and a little scared to move into this field.

By designeraj

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Mar 20, 2022

Absolutely loved this course. It was a great experience. The speakers were good designers who shared their vision from beginning to end. I do it just for a few weeks, and I am happy to receive my certificate. I will recommend those who want to learn UI UX Design from scratch. Thank you, Googlers!

By Roberto T

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Aug 18, 2023

I'm in love with this profession. Thanks Google and Coursera! I already work with customer service for mobile softwares, I put my self in the customer skin everyday in order to help then. Can wait to do this as a UX Designer! Can't wait to finish the whole course, it has been an amazing journey!

By M- H

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Oct 31, 2022

The perfect course for learning UX Design from a reputable insituite. I Just love the way of learning and providing knowledge base experience on completion of each new concept.

The exercises for practice are very helpful, if you are on this course, i would say please complete these exercises.

By Erik R

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May 23, 2021

I learnt a lot from this course and it's importance in the UX design process, the topics were given their importance and were very detailed so there's wasn't gaps. I really enjoyed how the professor talked and motivates me even more every session. I would definitely recommend it in the future.

By Jason C

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Sep 9, 2023

This was a very insightful course. I have a background in UI Design and worked with UX engineers and designers for the past 15+ years. All my UX knowledge i gained working in the automotive industry so it was nice to get a refresher and learn from the beginning from trusted experts at Google.

By Nop C

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Aug 15, 2021

The course is very helpful for those who want to become both UX researcher and UX designer. I'll will absolutely review this course when i start building my business whether digital or physical. However, i'm planing to open my restuarant so, i found this really helpful. Appreciate this course

By Matt M

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Apr 27, 2021

This UX Design course is all about research and teaches about bias, user interviews, personas, user stories, problem statements, competitive audits and reports. The last project is challenging, but if you immerse yourself in the content the course provides you along the way, you will be fine!

By Victoria B

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Oct 27, 2022

I feel like this course helped me visuzalize what professional UX designers and researchers do in the real world. It made me realize how difficult it actually is to empathize with users and do research. I would love to keep on learning about user experience and improve my skills. Thank you!

By Mohamed E

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Jun 14, 2022

It was a good and very important course through which we gained a lot of skills, which help us understand the user’s feelings and help us understand his points of weakness and pain, which qualifies us to create a research design that meets the needs of the user, thanks to all dear professors

By Ari C

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Jun 1, 2021

The lesson and the instructor are AMAZING. However, the discussion forum is slightly hard to use. It's not so hard to find the posts we posted ourselves, but it's extremely difficult to find the comments we made under other peoples'. That more or less discourages us to network on the forum.

By Teddy W

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Oct 2, 2022

I learned a ton! Emily is a great instructor. I was kind of surprised by how motivated I felt from all her encouragement, even in this online environment. The course content and the format are really top-notch. I would recommend this course to anyone wanting to learn how to do UX design!!

By Robert F

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Sep 5, 2022

Course is well paced and thought out, can learn at your own pace and even reset deadlines if necessarry - like myself, this is neccessay, as I work shifts and try to study when I am not working, which isnt always ideal, however, with this course I can jump in and out at my own discression.

By Lina C

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Feb 17, 2022

The journey was amazing and as a learner, you get the grow your knowledge with basic courses, and what I even loved more is the idea that it is for everyone you don't have to be a professional to understand the courses. I highly recommend this course to everyone in the business industry.

By Zack E

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Apr 5, 2022

Well paced, full of information, and great instructor. I really must commend the Google team for selecting a great cast of instructors. They're are all easy to understand and listen to. They make learning less boring than it has to be. An overall informative and enjoyable experience.

By Wikatun S

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Jun 30, 2023

I am extremely satisfied with the course. With each section (and with each course in this certification), I gain a clearer understanding of the work structure in this field. I plan to complete the full certification since I have already completed two courses and I am 100% satisfied.

By Tshepo M

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Feb 9, 2023

The course was enjoyable and detailed as well. I have covered a lot of ground in this module and will have to keep revisiting the topics on a regular basis. All in all, it was informative and have enjoyed every moment of the learning process. I am looking forward to the next module.

By Babak A

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Sep 21, 2023

An exceptional course that exceeded all expectations! Comprehensive content, engaging exercises, and supportive instructors make it a must for anyone passionate about UX design. It's a transformative experience that equips you with practical skills and up-to-date industry insights.