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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
14,259 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

ND

Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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176 - 200 of 2,664 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Sindu T S

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May 17, 2022

I FOUND THE RESEARCH AND IDEATION PROCESS TO BE VERY HELPFUL IN UNDERSTANDING UX AS A PROCESS. THE INSTRUCTORS WERE ALSO MADE UNDERSTANDING IT VERY EASY AND INTERESTING. I HAVE DETAILED OUT THE CHALLENGES FACED BY ME IN THE COFFEE ORDERING APP ASSIGNMENT EARLIER DURING THE COURSE.

By Muhammad T

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Sep 14, 2023

Wow, I really recommend this course for every type of learner. I ended the second course and waited for the third one. The overall learning journey was great, atteping the quizzes and reviewing the peer assignments, it help me to understand real-world problems and find solutions.

By Diogo F d N

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Aug 19, 2022

I enjoyed this course. It conveys both theoretical knowledge and opportunies to practice and develop new skills. Some of the task it proposes can be quite demanding, which is good for those who like challenge. I would recommend it for those willing to learn more about UX design.

By SAPARIYA K P

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Jun 24, 2021

Overall all the process gone well but one request is there if you can give videos and fill the details that are like personas and user journey map and other things so imagine if you could fill the form and learners will also do that simultaneously then it would be more better.

By Nerinette R

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Mar 31, 2022

Great course that will prepare you for a career in UX. Very important course to take if you are still unsure whether to continue on the UX path or maybe look into UI. After this course, you will be looking at products, websites, and apps with new eyes and that's exciting.

By Joshua D

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Aug 31, 2021

Very informative, stellar instruction, and the assignments bring out the very best inside of you. They were NOT a walk in the park; but they were not unreasonably challenging either. It was the right amount of challenge mixed with the appropriate dose of fun and enjoyment.

By Özgür İ

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May 10, 2023

This part of the certificate program was very important. UX Research and empathizing with the user is center of UX Design and this course tells a lot of information about that with giving example. But wondering why Information Architecture didnt mention in this section.

By Omar E A G

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Sep 1, 2022

Me encanto, aprendi muchissimo y quiero seguir adelante con mas aprendizaje de este tipo, gracias todos lo que se toman el tiempo de hacer este curso y subirlo para que este disponible a tan buen precio y con la calidad que tiene, que la luz los bendiga hoy y siempre

By Gail L C

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Nov 13, 2023

This entire specialization is very well developed and delivered. The lecturers are engaging and use intonation that keeps you interested in the material. I would recommend future and current students to capture the text and create a manual for continuous reference .

By JISHNU S

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Mar 23, 2022

In this course, I understand how to conduct research, empathize with users to understand their different needs and pain points, create user stories and problem statements, build user journey maps, define the user problems, and ideate solutions based on your results.

By Nini A

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May 16, 2022

It has been a pleasure participate in this course. During these steps I have learned to empathize not only with users but including to myself. It is rewarded to get out of paper and put into practice all the learnings. I strongly recommend this course, go for it!

By Omkar S

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Sep 29, 2021

Totally amazing course! Felt a bit long but the course material is just awesome. The slides presentation feels like having less slides than the work we are doing and the overuse of Google Sans font feels off. But for the learning purpose this course is very good!!

By Jackson B

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Mar 24, 2021

I really enjoyed learning about how to conduct research as a designer. It's super cool to get into the nuts and bolts of what goes behind the designs themselves. I learned a lot of things I would've never known, and the information was fun and easily digestible.

By nguyen b n

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May 29, 2022

This course is very interesting and helpful to me. I know the imptortance of empathy and personas, customer journey. Competitor report supply ideate for solution of custormer. Thanks coursera for helping me with understanding the needs and behavior of customer

By Thao D

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Sep 24, 2023

This is general knowledge and has a lot to do with the process, so it's quite difficult to remember all the information. However, the course made me understand a lot more about a work cycle related to UX and be able to apply it in software development work.

By María F M P

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Feb 25, 2024

A comprehensive and valuable course on the most crucial aspects of UX design. I thoroughly enjoyed it and gained significant insights into the processes of empathizing, defining, and ideating for any project as a UX designer. I really enjoyed this course.

By Dita R P

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Aug 6, 2023

The course is really good to learn user experience for processing: Empathize, Define, and Ideate. Because of the processes, I know what the people need, and I also learn to analyze competitor audit for giving solution to improve better in market product.

By Nabeel K

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Oct 16, 2023

I recently completed the "Start the UX Design Process: Empathize, Define, and Ideate" course on Coursera, and I must say it exceeded my expectations in every way. This course is a comprehensive guide for anyone looking to embark on a UX design journey.

By Agnieszka K

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Jan 8, 2022

I already knew the approach to this part of the UX process, but the course allowed me to look at it from a completely different angle. Much fuller and wider. I love that even though I know "something" about ux, the course still shows me something new.

By LOIC L

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Sep 6, 2022

YI habve learned so much and now have a much clearer insight into what the first steps of defining and ideating are. The provided tools are very useful and the whole class really makes you feel like you are delving into the field of tech and product.

By Binary G

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Jul 28, 2022

This course was definitely worth my time! I learned so many things about empathising with clients and doing research for them I really wish I knew starting out as a freelancer. This course can help anyone, even if you don't plan on doing UX design.

By Allen P

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Apr 11, 2021

I am happy to have created Empathy Map, Personas, User Journey, User Story, Problem Statement and User flow for my Portfolio Project. The course is very handson which really helps in learning the concepts. Compared to other courses very cheap also.

By Gisela N C

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Mar 14, 2023

It is a concise and very complete course, you learn the fundamentals of UX Research in a simple way. There is additional material to complement the classes and with each task you build your portfolio. It's the best UX course I've taken so far.

By Cheryl C

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Jan 1, 2024

So far it's been easy to understand, and I like the links for extra articles on various topics. I work full time and have still been able to make progress. I'm looking into other courses as well. I respond well to this format that's for sure.

By Ryan R

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Aug 8, 2021

Excellent course furthering skills learned from course 1. Portfolio projects could be condensed and this course could have been shorter. Teacher was excellent and spoke clearly. Examples and readings were good supplement for material taught.