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学生对 加州大学尔湾分校 提供的 谈判的艺术 的评价和反馈

1,109 个评分
181 个审阅


The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...



Nov 29, 2017

Considering and placing value on my counterpart's interest as a way to obtaining an overall positive outcome in negotiations made sense to me as a Christian. Applying this principle


Dec 03, 2018

helpful and practical coverage of the principled negotiation method. Excellent base for newbies and refresher for old-timers. Never hurts to refresh the basics!


126 - 谈判的艺术 的 150 个评论(共 179 个)

创建者 Adesina P

Aug 11, 2017

Perfectly executed, easy to grasp and makes you feel

创建者 Romain H

Aug 11, 2015

Missing examples

创建者 Bernard D V

Jul 11, 2016

Very clear c

创建者 Octavian C

Oct 10, 2015

Totally worth taking this course if you intend to improve your negotiation skills from simply haggling and bargaining to true win-win agreements.

创建者 Roman S

Aug 03, 2016

Very informative for expanding my skills and terminology.

创建者 Vijay S

Mar 24, 2017

Very good.

创建者 Luz E M M

Oct 04, 2015


创建者 Frank D E

Oct 19, 2015

Very good points. Logical and concisely presented. Will definitely influence the way that I approach a negotiation. Particularly like the idea that both parties need to come away satisfied with the outcome.

创建者 Nguyen V T A

Nov 26, 2015

This course has a lots of knownledge and well-structured contents.

创建者 Yinghong C

Aug 18, 2017

I am impressed about how one course can do for me to know so much. I would like to get on deeper course on this now. Thanks a lot for fascinating talk.

One small suggestion is to have more real cases.

创建者 María A A G

Mar 26, 2016

Good resources and material for self study. The Guest separe was very interesting.

创建者 Umesh G

Sep 10, 2015

Best short and brief video as well as presentations.

It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days.

Thanks to the team and Coursera.

创建者 Andrew K

Jan 29, 2016

Very good. Could use more on soft skills.

创建者 Paora S

Nov 28, 2015

enjoyed this, as well as finding out I dont know as much as what I thought i did

创建者 Amit P

Sep 21, 2016

good all to gather but looking for more interesting skills

创建者 Miroslav

Oct 04, 2015

great job

创建者 Bassam D

Dec 11, 2015

Good Course. Topics are well explained.

创建者 Hasan K U

Jun 26, 2019

Very detailed Course touching many points of negotiations. After the course you'll know hot to prepare and how to "control" a negotiation. However I would like to see more examples which can create more solid background for the theoretic knowledge.


Jul 22, 2019


创建者 Rezaul k

Aug 02, 2019

very realstic

创建者 Ecila A

Aug 27, 2019

Great Lecture

创建者 sangeetha b

Nov 07, 2019

Request you to include some successful case studies as reference.

创建者 Muhammad S Q K

Nov 10, 2019

The videos could have been more interactive

创建者 Jesica Z

Apr 20, 2018

The topics explained are quite good and useful; the presentation slides are somehow incomplete, this is they don't contain the main ideas from the video presentation.