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学生对 知识加速器 提供的 Customer Service Fundamentals 的评价和反馈

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342 条评论


There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. • Problem solving to research an issue and help determine an appropriate resolution. • Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....

226 - Customer Service Fundamentals 的 250 个评论(共 348 个)

创建者 Piyali S

Apr 25, 2022

Very good learning session

创建者 Eyitayo O

Jan 26, 2022

I learn alot of new thing.

创建者 Jitu M

Mar 10, 2020

very good materials.......

创建者 Adham A

Sep 17, 2019

very very excellent course

创建者 Sheryl P

May 1, 2022

Excellent Course! thanks!

创建者 Jeremiah O

Mar 24, 2022

it was a great experience


Feb 5, 2022

Thank you It was helpfull

创建者 Ebere O

Jun 23, 2022

A very detailed course !

创建者 Ashok R

Dec 11, 2021

Good course...Thanks SBD

创建者 Marc T

Oct 3, 2021

intense and well rounded

创建者 Sohaib A K

Apr 9, 2021

Best learning experience

创建者 Ankita P

Sep 17, 2020

Very good. informative.


Jul 25, 2022

very informative course

创建者 Samuel A

Apr 11, 2022

Very insightful course.

创建者 Rzgar F

Mar 27, 2022

best course full skills

创建者 Esther A K

Nov 23, 2021

Very interesting course

创建者 Paul M

Sep 28, 2020

Great and user friendly

创建者 Braulio T

Dec 3, 2021

Relly good, thank you.

创建者 James

Nov 7, 2020

Learn customer service

创建者 Umair M

Jul 29, 2019

it was very productive

创建者 Olagunju o

Sep 9, 2021

Its An Amazing course

创建者 Oke J

Apr 22, 2020

A wonderful course...

创建者 Rashed S R A K

May 11, 2020

Great course content

创建者 Esther O

May 2, 2022

Aweasome experience

创建者 Ricardo

Oct 24, 2020

Excellent course...