创建者 Julian K•
May 10, 2019
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
创建者 milenaguila 6•
Jan 6, 2022
Es muy bueno el curso ya que le enseña como afrontar las llamadas de clientes insatisfechos.
创建者 Amron D B•
Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
创建者 Yuddely D L A L D•
Apr 9, 2022
thnks for the opportunity to learn through this course about customer service fundamentals.
创建者 Santana I B•
Aug 19, 2021
I enjoyed taking this course. The information shared was fact based and easy to understand.
创建者 Tonia J•
Feb 21, 2021
I like the pop up quiz during the video's. The instructor is easy to listen to and follow.
创建者 Hugo E G L•
Dec 25, 2019
Great one! It has all the foundational skills that a customer service representative needs.
创建者 Mariya H•
Sep 12, 2019
Helped me identify weak areas and improve them by taking quizzes and assignments seriously!
创建者 Isah B A•
Sep 24, 2019
The modules are very enlightening and educative. I recommend everyone to take this course.
创建者 Udeh C•
May 6, 2022
An amazing course, well detailed and explained.
Big shout out to the awesome instructors!
创建者 Rhythm M•
Apr 13, 2020
A professional course focusing on everything required to become a skilled customer agent.
创建者 Alison C•
Jan 28, 2022
Excelente curso , en el aprendes las cosas mas fundamentales en el servicio al cliente
创建者 ALEJANDRO D L G M•
Jan 18, 2021
Excellent Overall view into the Customer Engagement Specialist Role! Great Experience.
创建者 Kristin D•
Sep 28, 2020
Great information and very helpful that I can use with my team of call center agents
创建者 Ogunga A O•
Apr 9, 2020
It's a wonderful experience taking this course... it's the best you can be part of.
创建者 Anyiam-Obasi E•
May 1, 2022
This is a wonderful course to enlighten you of several scopes of Customer support.
创建者 Mercy O•
Apr 8, 2021
Best customer experience course. I enjoyed it and would recommend it all the time.
创建者 Alvi R•
Apr 20, 2020
It is quite a detailed and insightful course. I personally do recommend it to all.
创建者 Grace N•
Jun 5, 2022
It was a wonderful experience. Thank you, Coursera for giving me the opportunity.
创建者 Adaobi I•
Apr 16, 2022
The course is detailed and easy to assimilate. Thanks so much for impacting.
创建者 Fabián Cordero Granados•
Aug 11, 2021
The best course to start to get skills to work like agent of costumer service
创建者 Joanna G F•
Dec 25, 2021
This course is well-written and provides an excellent learning opportunity.
创建者 Farit A C C•
Nov 1, 2021
I loved it. It was stunning learning with this course. Thank you very much
创建者 Paul e m•
Aug 10, 2020
course is interesting and adds to personal knowledge about customer care
创建者 Purity E•
May 24, 2022
It has been a wonderful journey
Thank you for impacting lives
Thank you so