创建者 Ugbe D E•
Mar 12, 2022
A great course, highly recommended as you will definetely be a better person not only a good Customer Support Agent.
创建者 José M R B•
Jan 20, 2021
I think if I could apply everything that was taught in this course, I could be an excellent Customer Service Rep.
创建者 Amonu C C•
Jul 12, 2022
I enjoyed every part of this course. I recommend it for anyone hoping to get into the customer experience world.
创建者 ABASIAMA N•
Jun 19, 2021
It was a wonder and very practical course filled with insights of how to render an effective customer support.
创建者 Saranya B•
May 29, 2021
Course was really excellent and standard of course was high, Sure this will help us for our career enhancement
创建者 Myles R•
Aug 14, 2020
Very informational Certificate and I can't wait to utilize the information I learned here in my future career!
创建者 ARMAN D•
Oct 20, 2019
it was very useful and interesting I hope it will be some other courses more about IT SUPPORT specifically too
创建者 FiT B•
May 17, 2020
One of great courses and so many assignments, i learned much of it and so happy to receive my certification
创建者 bhupesa p•
Feb 17, 2020
Its unbelievable, I feel, this course improve my soft skill and confidence. Thanks coursera and thanks IBM.
创建者 Abhijit S•
Dec 24, 2021
All learning point & assignments are very helpful to our day to dat activity & increase our knowledge
创建者 Liz M•
Nov 14, 2021
I really enjoyed this course. I will recommend. You will learn a whole other level of customer service !
创建者 Anne O•
Apr 9, 2022
very happy i took this course, it has really broaden my scope and awareness regarding customer service.
创建者 Sibulelo S•
Aug 12, 2021
very useful cause I'm doing the job I really enjoyed the course thanks a lot for this opportunity given
创建者 Lorrence M A•
Aug 27, 2020
Excellent course to learn new skills as well as collaborating with students to learn and sharing ideas.
创建者 Efraín C B•
Apr 13, 2022
It is a very complete course I learned a lot about how to deal with costumers, and being a good agent.
创建者 Allan L C C•
Aug 3, 2021
It is a very good course , you can learn a lot about costumer services and have and deep knowledge.
创建者 WILLIAM R L•
Aug 14, 2020
Importante que pueda tener la certificación por parte de una empresa de gran importancia como IBM.
创建者 Glory E•
May 26, 2022
This was a very detailed and awesome learning experience of Customer Service Fundamentals for me.
创建者 Rahul V•
May 12, 2021
Very useful learning that can be applied in day to day work. The teaching methodology is awesome.
创建者 Andrea P•
Oct 6, 2019
great course and great/clear videos, explanations and excercise to develop these essential skills
创建者 Mariyam F S•
Aug 1, 2019
An excellent experience and in-depth learning about customer relationship and engagement process.
创建者 Chisom U•
Apr 27, 2022
This course is very educating and insightful. I enjoyed every lesson that was taught. Keep it up
创建者 Onukaogu K O•
Mar 11, 2022
I really enjoyed this learning process and I look fort taking other courses as soon as possible.
创建者 Lal P C•
Jul 18, 2019
Really very nice course . Which give details description of Customer Service and it's aspects.
创建者 Fabíola O•
Jul 27, 2020
curso muito bom, bem explicativo e detalhado, ganhei auxilio financeiro, e estou muito grata.