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学生对 加州大学尔湾分校 提供的 冲突解决的技巧 的评价和反馈

522 个评分
122 个审阅


Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...



Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll


Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.


26 - 冲突解决的技巧 的 50 个评论(共 119 个)

创建者 Katina S

Jul 19, 2017

Excellent course! Practical strategies that could be used at work, with family and friends. Managers, students, and parents should take this course.

创建者 Naresh K L

Apr 20, 2017

Excellent course.

创建者 Katarzyna P

Jun 26, 2017

Very informative and useful course

创建者 Abdelmohimen H

Mar 16, 2018

It is amazing, you must get it

创建者 Gregory B

Jun 21, 2017

Quite useful and fascinating. Were I to design this course however, I'd explore conflict resolution in different contexts beyond the work environment, e.g. in personal relationships and possibly even in politics. Political conflicts are escalating world-wide, even in the U.S. and creating havoc for many millions of unfortunate people. It is certainly true these same skills are generalizable to a multitude of contexts. Many thanks to Najla DeBow for a well done course.


Jun 05, 2017


创建者 Gary L

Sep 26, 2015

I enjoyed this course and believe it gives a nice base for further development of essential skills for all.

创建者 Dr.Alaa Z

Jan 31, 2016


创建者 yahye i s o

Mar 13, 2017

this course is very interesting for me and i learned how to make conflict resolutions, its excellence and well prepared course

创建者 Malak A

Feb 28, 2017

It was a good course so informative and simple to understand

创建者 Ishaku Y M

Oct 21, 2016

great course

创建者 Carisa C

Aug 08, 2016

Effective presentation of conflict resolution ideas and challenges.

创建者 Liu Y

Jan 02, 2018

Thanks not only for career but also for all of our lives

创建者 Salem A S

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

创建者 Ossama Z

Jan 27, 2016

This is a very useful and comprehensive course.


Feb 25, 2016

So empowering and insightful - thanks.

创建者 Guillermo O R

May 23, 2016


创建者 Eddah K

Mar 24, 2016

I loved every topic. The presentation were great and the assignments made the mind think harder.

创建者 Evgeniya Z

Oct 12, 2015

I like this course. H gave me a lot to understand more myself and others in cituations of conflicts. Great,

创建者 Sofia B

Oct 10, 2015

it makes an strongly initial to conflict resolution!!

创建者 Scheherazade T

Jul 25, 2017

Great course. Provides good information on setting up positive conflict meetings.

创建者 Julia F

Apr 24, 2018

I enjoyed the course and found it very helpful.

创建者 Fernando L O

Apr 22, 2016

Simple and practical!

创建者 JhoryAnne N

Dec 07, 2015

Thank you.

创建者 viviana c

Jul 18, 2017

Excelente! Muy útiles herramientas para resolver problemas del día a día!