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返回到 冲突解决的技巧

学生对 加州大学尔湾分校 提供的 冲突解决的技巧 的评价和反馈

4.4
875 个评分
218 条评论

课程概述

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

筛选依据:

101 - 冲突解决的技巧 的 125 个评论(共 218 个)

创建者 Ankita K

Jun 9, 2020

very good and useful course

创建者 Dinesh K

Apr 25, 2020

i have learn a lot. thanks

创建者 Nikos K

Jul 9, 2020

Accumulated knowledge !!!

创建者 wenli H

Jan 15, 2020

it is a brilliant course!

创建者 Juan C B

Oct 21, 2021

Buen curso y concreto.

创建者 Winston A W

Jul 22, 2020

Excellent, thank you.

创建者 Fernando O

Apr 22, 2016

Simple and practical!

创建者 Afolabi D T

Jul 20, 2020

good and professionl

创建者 Fatai J

Feb 15, 2016

A must-learn for ALL

创建者 Tess M

Sep 29, 2020

Nice and short too!

创建者 Odette G G M

Aug 12, 2020

Excelente contenido

创建者 Okpeyeaghan O P

Jul 11, 2020

Thank you very much

创建者 Parulekar P S

Jul 22, 2020

Wonderful course!

创建者 KEWARIN S

May 7, 2020

well explained 🙏

创建者 Naresh K L

Apr 20, 2017

Excellent course.

创建者 Udbhav T

Jul 30, 2020

Very Nice Course

创建者 Aparajita S

Jun 20, 2020

Excellent course

创建者 Timir P

Jun 18, 2020

Excellent course

创建者 Maisha I

Apr 12, 2020

Excellent course

创建者 Samantha H

Aug 18, 2021

enjoyed course!

创建者 DR. D N R

May 20, 2020

Great learning

创建者 Manoj K

May 8, 2020

Good Describe.

创建者 Sameer M

Apr 18, 2022

Great couse .

创建者 Gizem

Nov 9, 2021

w​ar sehr gut

创建者 Sharier M T

Jan 19, 2021

Great Effort!