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返回到 冲突解决的技巧

学生对 加州大学尔湾分校 提供的 冲突解决的技巧 的评价和反馈

669 个评分
172 条评论


Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...



Apr 20, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


Apr 30, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.


76 - 冲突解决的技巧 的 100 个评论(共 170 个)

创建者 Odette G G M

Aug 13, 2020

Excelente contenido

创建者 Okpeyeaghan O P

Jul 11, 2020

Thank you very much

创建者 Parulekar P S

Jul 22, 2020

Wonderful course!


May 07, 2020

well explained 🙏

创建者 Naresh K L

Apr 20, 2017

Excellent course.

创建者 Udbhav T

Jul 30, 2020

Very Nice Course

创建者 Aparajita S

Jun 20, 2020

Excellent course

创建者 Timir P

Jun 18, 2020

Excellent course

创建者 Maisha I

Apr 12, 2020

Excellent course

创建者 DR. D N R

May 20, 2020

Great learning

创建者 Manoj K

May 08, 2020

Good Describe.

创建者 Sarah R

Jun 02, 2017

Great Course!

创建者 Edwina F

Jun 01, 2016

Really useful

创建者 Vishnupriya S

May 27, 2020

Good Course.

创建者 Ishaku Y M

Oct 21, 2016

great course

创建者 megha d

Jul 15, 2020

good course

创建者 Arun J P

Jul 06, 2020

nice course


May 28, 2020

Thank you !

创建者 Sandeep S

Jun 14, 2020


创建者 JhoryAnne N

Dec 07, 2015

Thank you.

创建者 Ratan K J

May 19, 2020

Very good

创建者 Adel Y A A

Jan 06, 2020

Very Good


Dec 21, 2018


创建者 Paulina T

Jun 01, 2017

Loved it!

创建者 Marcela P

Jun 18, 2016

Very good