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学生对 加州大学尔湾分校 提供的 冲突解决的技巧 的评价和反馈

4.2
522 个评分
122 个审阅

课程概述

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

热门审阅

SS

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

LB

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

筛选依据:

51 - 冲突解决的技巧 的 75 个评论(共 119 个)

创建者 awatif m

Mar 27, 2018

Great course with great tips on how to deal with conflict with real life problems that you can relate to

创建者 Shaniko K

Apr 18, 2018

Great

创建者 Fabio M R

Feb 26, 2018

Very nice course and good subjects, that for sure will be apply daily

创建者 MAMBA L M

Mar 17, 2017

Great course because it has provides excellent background and all ways that have to be used while using Conflict Resolution Skills to resolve a conflict.

创建者 Chick E

Apr 15, 2018

great course with alot of values

创建者 Bryce C

Feb 24, 2018

Great, direct information to work through conflict in a level-headed manner.

创建者 Gregory B

Jun 21, 2017

Quite useful and fascinating. Were I to design this course however, I'd explore conflict resolution in different contexts beyond the work environment, e.g. in personal relationships and possibly even in politics. Political conflicts are escalating world-wide, even in the U.S. and creating havoc for many millions of unfortunate people. It is certainly true these same skills are generalizable to a multitude of contexts. Many thanks to Najla DeBow for a well done course.

创建者 AWARUN T

Jun 05, 2017

good

创建者 yahye i s o

Mar 13, 2017

this course is very interesting for me and i learned how to make conflict resolutions, its excellence and well prepared course

创建者 Malak A

Feb 28, 2017

It was a good course so informative and simple to understand

创建者 Ishaku Y M

Oct 21, 2016

great course

创建者 Carisa C

Aug 08, 2016

Effective presentation of conflict resolution ideas and challenges.

创建者 Liu Y

Jan 02, 2018

Thanks not only for career but also for all of our lives

创建者 Salem A S

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

创建者 ADE L C

Jan 27, 2017

I have watched all the videos provided for this course and I think it's very educative, simple and well organized for a better understanding. The only thing I think lacking is example of real conflict situations like those between and within states, those between citizens and their elected governments etc. and conflict resolution skills or approaches used both nationally and internationally to resolve them. Thanks again once more for such a wonderful lesson on conflict resolution, it's My pleasure to learn from the online courser classes.

创建者 CM

May 27, 2019

Very informative and well-presented!

创建者 Uloma A N A

Sep 13, 2019

I appreciate all the instructors more especially Najla DeBow for their great impact to all of us in the cause of this course.

创建者 Gaurav G

Oct 24, 2019

This course really helped me a lot. now, i know how to handle internal conflict in better way better manner.

创建者 Dr. J C

Sep 26, 2019

Resolving conflict after learning these skills will allow for a more peaceful workplace.

创建者 Katina S

Jul 19, 2017

Excellent course! Practical strategies that could be used at work, with family and friends. Managers, students, and parents should take this course.

创建者 Emmanuel K D

Mar 12, 2019

Great course, good learning

创建者 Yousef F A

Aug 20, 2018

very good course

创建者 Christina S H

May 24, 2016

Too much theory, too little real life examples.

创建者 Alexandra M

May 07, 2018

Excellent! I liked the information and skills of this module so much.

Thank you for the opportunity.

创建者 Shanequia S B

Oct 06, 2015

Its great that Cour