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返回到 冲突解决的技巧

学生对 加州大学尔湾分校 提供的 冲突解决的技巧 的评价和反馈

880 个评分
219 条评论


Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...



Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.


176 - 冲突解决的技巧 的 200 个评论(共 219 个)

创建者 Hafizuddin S B M A

Oct 24, 2020

Nice course with insights from professionals.

创建者 AMAN A W

Dec 26, 2017

That was a lot of new experiences. Thank You

创建者 barbara S

Sep 1, 2016

very interesting learning experience

创建者 Mimibullybug Q

Dec 8, 2015

Great introduction into this subject.

创建者 Medha P

Jan 6, 2022

Great insights, wonderful program :)

创建者 Aoudjit S

May 22, 2020

Great course, interesting and light.

创建者 Laxma R

Jan 11, 2016

this course really helped me a lot.

创建者 Yara E

May 29, 2020

i loved how it was delivered

创建者 Emmanuel K D

Mar 11, 2019

Great course, good learning

创建者 codeene E

Jan 21, 2022

it was very infomed

创建者 Shanequia S B

Oct 6, 2015

Its great that Cour

创建者 Neila R

Dec 27, 2015

Very interesting.

创建者 يوسف ا

Aug 20, 2018

very good course

创建者 Gloria H

May 23, 2018

Muy buen curso.

创建者 Ezahac M M E ( O - S E

May 21, 2022

it was good

创建者 Ali A

Apr 18, 2016

nice course

创建者 Shibaji M

Nov 6, 2015

Good Course

创建者 Ramya s

Jun 9, 2020

good one


Mar 7, 2017

good job

创建者 Wang J

Sep 27, 2015

Not bad 

创建者 sameer s

Mar 17, 2016


创建者 Eshan K

Feb 15, 2016


创建者 ansh m

Mar 22, 2016


创建者 JOSE M D

Oct 8, 2019


创建者 Ulisses

Feb 15, 2016