支持和运营

支持和运营课程以及专项课程教授 IT 团队提供的服务。学习敏捷项目管理、技术支持和信息系统等技能,以帮助自己在 IT 领域开创事业或促进事业发展。

...
筛选依据:

获得在线学位

支持和运营中最受欢迎的证书

Applications for Michigan’s Master of Data Science degree are now open.

Apply to the MBA co-created with industry leaders by October 26.

最受欢迎的支持和运营课程

最受好评的支持和运营课程

最近启动的指导项目

IT 和云计算

在 IT 领域中开启您的职业生涯

    关于 支持和运营 的常见问题

  • Support and Operations is a broad term encompassing all the services provided by an organization’s information technology (IT) team. This includes the management of hardware devices, software applications, and network administration, as well as the provision of troubleshooting and help desk assistance for both internal and customer-facing IT operations.

    Because Support and Operations covers such a broad swath of IT services, this field is constantly evolving in response to emerging technologies and applications. For example, IT operations experts today are increasingly focused on issues concerning cloud computing and the Internet of Things (IoT) - two technologies that essentially did not exist a decade ago! Regardless of the IT technologies in question, Support and Operations teams aim to promote service consistency, quality, and reliability.